The Clinical Team at FFSNYC in New York City

Your surgical experience is shaped not only by the operating room, but by the people who guide you through every step. Our clinical team is here to support your care with organization, compassion, and expertise.

The People Who Help Make the Journey Feel Steady

Gender affirming surgery is more than a procedure. It is a process that includes preparation, education, coordination, recovery support, and clear communication. At FFSNYC, our clinical team plays a central role in creating an experience that feels structured, respectful, and patient-centered from your very first interaction.

Many patients describe the clinical team as the reason the process feels manageable. They help with logistics, answer practical questions, explain next steps, and support you throughout healing. This is especially important for out-of-state patients who need extra clarity around timing, travel, and follow-up.

What the Clinical Team Supports

Your clinical team works closely with the surgeons and office staff to ensure you feel supported and informed throughout the surgical journey. While responsibilities may vary depending on your procedure plan, the team often supports:

Consultation scheduling and patient coordination
Intake guidance and medical history collection
Pre op instruction review and preparation checklists
Insurance and documentation support when applicable
Surgical planning, coordination, and patient education
Post op instructions, follow-up scheduling, and recovery support
Ongoing communication for questions, concerns, and reassurance

The goal is to make sure you always know what comes next and who to contact if you need help.

A Patient Experience Built on Respect and Consistency

FFSNYC is committed to affirming, respectful care at every touchpoint.

Our clinical team understands that many patients have experienced medical environments where they felt rushed, dismissed, or misunderstood. We take that seriously. Our team approach prioritizes:

Clear, patient-friendly communication
Professional, affirming interactions
Reliable follow-up and accessible support
Calm, organized care planning
Education that helps patients make confident decisions

You should never feel like you have to chase answers or wonder who to contact. We are here to support you consistently.

Clinical Roles at FFSNYC

Oresta Borodevyc, PA-C, MS

Natalie Shadrin, PA

Lindsey Bernonskie

Robin Rivera

What to Expect When You Reach Out

From your first message or call, you will be supported by a team that understands the importance of this decision. Our clinical staff is here to help you feel informed and comfortable, even if you are still early in your research.

Whether you are asking about consult timing, insurance steps, travel planning, or recovery expectations, we will guide you toward clarity and help you feel supported as you move forward.

Schedule Your Consultation With FFSNYC’s Clinical Team in New York City

If you are ready to explore gender affirming surgery with a team that prioritizes expertise and a steady, supportive patient experience, schedule a consultation with FFSNYC in New York City today. Our clinical team is here to guide you before, during, and long after your procedure.