A Practice Built for the Moment You Finally Recognize Yourself

Gender affirming surgery is not a luxury for most patients. It is relief. It is safety. It is the ability to move through the world with less friction and more confidence. At FFSNYC, we approach every procedure with the understanding that this work carries deep emotional weight, and that the result is not simply a new look. It is alignment.

Our goal is to help patients achieve what we call The Face in the Mirror. That moment when your reflection feels familiar. Not because you look like someone else, but because you finally look like yourself.

Our Mission

Our mission is to understand our patients’ goals and help them achieve them by providing high-quality, safe, and affirming surgery.

This mission shapes everything at FFSNYC. It guides how we consult, how we plan, how we operate, and how we support patients long after surgery. We do not rush. We do not oversell. We focus on excellence and individualized care because no two patients deserve the same plan.

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Natural Results That Respect Your Identity

FFSNYC is known for outcomes that feel refined, balanced, and deeply personal. We do not aim to create a standardized “after” face. We do not chase trends or exaggeration. We focus on harmony because the most meaningful results are often the ones that look effortless. Our surgical philosophy is rooted in:

  • A natural, refined aesthetic
  • Facial harmony over dramatic changes
  • Respect for individuality and ethnic features
  • Patient-specific planning rather than templates
  • Feminization and masculinization that still feel like you

For many patients, the greatest success is not a compliment. It is a sense of peace.

A Multidisciplinary Team Model That Improves Outcomes

Most practices in this space rely on one surgeon to perform every procedure. FFSNYC takes a different approach. We are intentionally structured as a multidisciplinary surgical team, where each surgeon focuses on the procedures they perform best. This team-based model supports:

  • Specialized expertise across facial regions
  • Stronger aesthetic consistency across the plan
  • A safer approach to complex procedures
  • Collaborative planning and execution
  • A patient experience supported by multiple experts

For patients, this means your care is not centered on one personality. It is centered on a shared standard of excellence.

High Volume Experience That Matters

Experience is one of the most important factors in gender affirming surgical outcomes. FFSNYC is known for high procedural volume and extensive experience in facial feminization, masculinization, and top surgery. High volume experience supports:

  • Greater confidence in surgical planning
  • Better understanding of anatomical variation
  • More refined technique over time
  • Smoother, more organized patient care systems
  • Consistent outcomes across a range of needs

Patients travel to FFSNYC from New York City and across the country because they want a team that performs this work often and treats it as a dedicated specialty.

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Advanced 3D CT Scan Planning for Precision

Many facial feminization and masculinization procedures involve bone contouring, where millimeters make a difference. FFSNYC uses 3D CT scan modeling for precision planning, allowing the surgical team to evaluate the facial skeleton in detail and build a plan around your unique structure. This technology supports:

  • More individualized surgical design
  • Safer planning for complex bone anatomy
  • Greater accuracy in facial contouring
  • Better long-term predictability and symmetry
  • We use technology to enhance personalization, not replace it.
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Patient Testimonials

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Dr. Reitzen is just simply severely competent - not to mention she has impeccable active listening skills coupled with a bed side manner that makes you feel like you’re speak...

Dr. Bastidas is a great Doctor who explained everything to me. He put me at ease about my reconstructive surgery on my face and that I will look like myself. I totally trust him....

Dr. Reitzen is fantastic. She was consistently incredibly respectful and professional from the very first appointment. All my friends want to have their surgeries done with it beca...

Dr. Bastidas is very kind and did a fantastic job with my procedure, as well as my daughter’s procedure. The office is very quick to reply as well! Highly recommend!

Dr. Reitzen was incredible and so kind. I always felt comfortable at our appointments and the surgery was done perfectly. Her and her staff were communicative, responding rapidly t...

I had a very pleasant experience with Dr. Bastidas. Highly recommended!

Dr. Reitzen is extremely knowledgeable & confident in what she does. Her bedside manner is incredible and she made me comfortable throughout my process of getting a rhinoplasty...

Amazinggggg team!! I love Dr Bastidas! He did my FFS surgeries. 

Dr. Reitzen is an exceptional doctor, possessing all the qualities one would expect: caring, compassionate, empathetic, thorough, skilled, and knowledgeable, with excellent bedside...

It’s very comfortable and very clean place. the people are incredibly, friendly excellent service. I am very happy to have decided on this specific place and to visit Dr Bast...

I cannot say enough wonderful things about Dr. Reitzen and the exceptional care I received. From my very first consultation, she was incredibly attentive, taking the time to listen...

Excellent service and great experience. I am very happy to have decided to visit Dr Bastidas, he is an excellent surgeon. Thank you very much Dr Nicolas Bastidas and nurse Robin!...

Excellent doctor and physician assistants. Amazing results! Highly recommend"

Dr. Bastidas and his staff are amazing. The personal care and attention is unmatched by any doctor or office. Normally you have one or the other where the doctor is nice and staff ...

Insurance Access That Expands Opportunity

FFSNYC is not a cash-only practice. We work with commercial insurance plans, which is rare in this field. Many leading practices require patients to pay entirely out of pocket, even when medical necessity is clear.

We believe that access is part of integrity. Our team helps patients navigate documentation and insurance approvals so that gender affirming care can be more attainable. For many eligible patients, surgery may be accessible with little or no out-of-pocket cost.

That single difference changes what is possible for thousands of patients.

A Patient Experience Built on Clarity and Support

Surgery is only one part of care. Many patients are navigating anxiety, dysphoria, trauma, or fear of being dismissed. At FFSNYC, the patient experience is built around clarity, organization, and support. Patients often choose our team because they want:

  • Clear expectations and honest education
  • A calm, professional process
  • Responsive communication and reliable follow-up
  • Guidance through insurance and scheduling
  • Pre op and post op instructions that feel manageable
  • A team that treats them with respect and dignity

We understand that care is not just what happens in the operating room. It is what happens before and after, too.

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An NYC-Based Practice With a National Reach

FFSNYC is located in New York City and serves patients locally and nationally. Many patients travel to us from Washington, Oregon, California, and other states where wait times may be longer, or insurance access is more limited. 

We provide guidance for travel planning, and we offer virtual visits when appropriate for out-of-state patients. Our goal is to make expert care feel more accessible, even when you are not nearby.

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Stay Connected With Us

@FFSNYC

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The FFSNYC Promise

Choosing a surgical team is deeply personal. Patients do not just want credentials. They want trust. They want experience. They want outcomes that feel real and aligned. FFSNYC stands for:

  • Expert, specialized surgical care
  • Natural results that preserve identity
  • A team-based approach that improves outcomes
  • Advanced planning and precise technique
  • Insurance access and practical support
  • A patient experience built on respect
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Schedule a Consultation With FFSNYC in New York City

If you are looking for a team that combines expertise, precision, and respectful gender affirming care with insurance access and natural results, schedule a consultation with FFSNYC in New York City today.

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